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Forum Discussion
heller_matthew
Jul 29, 2020Aspirant
Ring & MLB apps not working ...on wifi only
Hello Orbi Experts: I have at least two apps which refuse to work if ( but only if) connected to wifi using apploe IOS devices. Wwweb-based versions of the same apps work fine with same wifi. ...
heller_matthew
Jul 30, 2020Aspirant
Hello Furrye38 & @CrimpOn and thanks for sharing your experience & advice:
With Fv2.5.1.16 we show no Armor nor Circle Apps running. I am ignorant how to check if IPv7 is enabled as the word "ipv7" does not ( at least not readily) appear in the "Netgear User Manual" manual I found for the RBR
<< message not allowing URL>>
These weird "not connecting" messages appear with IOS devices on Orci wifi at my house that have apps: Ring and MLB-Audio. ...including an iphone 8 with (i think) latest IOS v 13.6 and an old ipad.
FURRYe38
Jul 30, 2020Guru - Experienced User
Was a typo on my part. Sorry, meant to be IPv6. IPV6 will be under Advanced tab/IPv6.
- heller_matthewJul 30, 2020Aspirant
LOL I presume IPv7 is coming straight away ...as soon as they're done with the magic vaccine($)
IPv6 is DISabled. Unless you coach me not to, I could try to ENable IPv6?
- FURRYe38Jul 30, 2020Guru - Experienced User
Doesn't hurt to try enabled.
- heller_matthewJul 31, 2020Aspirant
Hello again & happy Saturday
No change after enabling IPv6 Internet connection through auto detection : (
On both old ipad and iphone 8 I'm still seeing NON connection status to the Ring doorbell and MLZB ( Rockies game audio) Apps: <<trying to attach a screen shot of all 3>>
More notes: This (wifi only) issue does not happen with all wifi connections, but for sure it is nearly 100% consistent for those wifi options here in my house being fed by "mountain broadband" a relatively new fiber service up here. At my house we see the problem with both an Orbi and another genric Wifi connection. On line there are multiple others who report this same ( problems with Ring App on wifi ONLY) issue. Last season the mlb app worked fine on same Orbi wifi connection and phone, so now I wonder if root issue may be upstream of orbi. Was hoping some of the dozens of adjustment options (for Orbi) could provide a work-around.
FURRYe38 wrote:Doesn't hurt to try enabled.