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freesole's avatar
freesole
Aspirant
Apr 16, 2020

Ring Cameras not connecting to Outdoor Orbi (RBS50Y)

Hi All,   I seem to be struggling with my newly purchased Ring outdoor cam's and my Orbi system. I have the RBR50 and the RBS50 satellites. The camera's are outdoors and seem to want to connect to ...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Apr 16, 2020
freesole wrote:

Additionally, I purchased the RBS50Y (Outdoor Orbi Extender) and frustratingly enough, the cameras seem to ignore it completely. 

Is is correct to assume that the RBS50Y is outdoors on the same side of the house as the Ring cameras?

 

My Orbi has "Fast Roaming" enabled.  One of my favorite tests is to bring up the Orbi Attached Devices web page on my phone or tablet (easier to see the screen on the tablet) and then walk around the house (s-l-o-w-l-y) and see when the display suddenly shows the tablet being connected to the satellite rather than the router.  Only certain WiFi devices are designed to "roam".  One would expect to see that the device would switch from the indoor Orbi to the outdoor RBS50Y (and back again).  That would verify that indeed the RBS50Y is properly connected to the Orbi router and working.