NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
computersteve
May 10, 2020Apprentice
Ring Live Stream Doesn't Work With Orbi
I have tried everything to get the Orbi to work correctly with Ring doorbell live stream. I tried the latest firmware / downgrading / installing the custom firmware from Voxel. I then tried everthing...
computersteve
May 11, 2020Apprentice
Yes. It works fine only the Orbi doesn’t work correctly with it. If I use my isps WiFi it works but I disabled that cause I really only wanted to use my Orbi in AP mode.
CrimpOn
May 11, 2020Guru - Experienced User
Sorry I wasn't clear. Ring has an "app", correct? And in addition to the Echo, the camera app also fails?
- computersteveMay 11, 2020ApprenticeYes both fail. Then sometimes both work. The issue with the Orbi is it’s very inconsistent with live view. Sometimes it loads. Sometimes it doesn’t.
- Topspin14mMay 11, 2020Guide
I have had no problems with my Ring live stream since transitioning to Orbi (I used to have far more frequent problems with another brand of router). In fact, my connection has been rock solid. Do you have an Orbi point near your doorbell? A tricky thing with Ring is that the materials between the doorbell and your home wifi can be harder to penetrate (e.g. thick stone/brick walls, heavy insulation, etc.). I'd try moving one of your Orbis to be behind your front door and see if that fixes it.
- computersteveMay 13, 2020Apprentice
Well then you must be an anomily.. I have verified that connecting to either the ring doorbell pro chime extender or my ISPs wifi results in a near instant live view.. While connecting to the orbi results in a spinning circle with eventual timeout. Something isn't working correctly with the Orbi & ring. This has been complained about numorous times (Ring Orbi Issues) with no fix from netgear. At this point I don't recommend you using a Ring Device with the Orbi. I wonder if the new Ring Doorbell 3 fixes this problem since its dualband. Still I don't think its right to have to replace 3 doorbells because of faulty networking equipment.