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Forum Discussion
Ring Live Stream Doesn't Work With Orbi
I have tried everything to get the Orbi to work correctly with Ring doorbell live stream. I tried the latest firmware / downgrading / installing the custom firmware from Voxel. I then tried everthing...
Well then you must be an anomily.. I have verified that connecting to either the ring doorbell pro chime extender or my ISPs wifi results in a near instant live view.. While connecting to the orbi results in a spinning circle with eventual timeout. Something isn't working correctly with the Orbi & ring. This has been complained about numorous times (Ring Orbi Issues) with no fix from netgear. At this point I don't recommend you using a Ring Device with the Orbi. I wonder if the new Ring Doorbell 3 fixes this problem since its dualband. Still I don't think its right to have to replace 3 doorbells because of faulty networking equipment.
computersteve wrote:At this point I don't recommend you using a Ring Device with the Orbi. I wonder if the new Ring Doorbell 3 fixes this problem since its dualband. Still I don't think its right to have to replace 3 doorbells because of faulty networking equipment.
You have three doorbells? And all three of them behave the same? (sometimes Live Stream works and sometimes it doesn't?)
Yes, 3 doorbells.. Now they are all working amazing super fast live view. Only problem is they aren't using the orbi network at all. Sad about that. There is some type of bug with the orbi & ring. If you google it tons of others are having the same problem.
Which solution did you settle on?
What is it connected to (not the Orbi?)
So I decided to settle on the Apple Time Capsule.. I have them basically in both places I need them for optimal connection to the ring door bells. Since I had a wired back haul for the orbi satelites I just put them after the orbi satelites. They work perfect but still its frustrating that the orbi doesn't work correctly with Ring products.
Thanks for the explanation. They use the Orbi satellite - backhaul - router pathway, but not the Orbi WiFi. What an ordeal.
This may help for you or other Ring customers: https://community.netgear.com/t5/Orbi/Best-Performance-for-Ring-Devices-Orbi-Config-Settings/m-p/1769241. These IoT compatibility issues often have to do with specific 2.4Ghz wireless settings, e.g., WPA vs WPA2, MU-MIMO, separate 2.4Ghz vs. 5Ghz SSIDs. That also explains why some customers have problems whereas others do not.
- So this answer is exactly what I’m talking about. I tried all these “steps” and they do not solve the problem. I hope a real fix will be released from netgear.
