NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
computersteve
May 10, 2020Apprentice
Ring Live Stream Doesn't Work With Orbi
I have tried everything to get the Orbi to work correctly with Ring doorbell live stream. I tried the latest firmware / downgrading / installing the custom firmware from Voxel. I then tried everthing...
Alstar2288
Jun 29, 2020Tutor
This might work... it sounds assinine, but it really worked for me...I'm looking at my live stream right now and it took about 2 seconds.
***1) Turn off ONE of the motion zones on the Ring Doorbell 2 (that's what I have, I can not confirm if it will work with other Ring doorbells).
This lone change in the Ring setting seems to have fixed my live stream. Yes, I have read on this forum for the past 2 years; I've tried setting up an AP; I've moved my router (RBR) closest to the Ring Doorbell 2; I've followed so many tutorials (found in these forums) changing this and that in my Orbi router. NOTHING worked. Just yesterday, I was reading another random forum and ONE person mentioned how turning off ONE motion zone did the trick for him, I figured what do I have to lose? It has now been 24 hours since I made the change, and I can still access my live view within 2 seconds, CONSISTENTLY.
2) Other settings I followed from other people's suggestions (but am not sure if it contributed to my success...knock on wood it will remain successful), but I have tried these before to no avial on their own, but I still have them in place WITH turning off just one motion zone in my Ring Doorbell 2 setting:
- I am on channel 6 on my 2.4ghz
- I have disabled WMM on both bands
- I have disabled MU-MIMO
- I have diabled fast roaming
- I have an SSID and the password with just letters and numbers (no symbols etc...)
- My Orbi Satellite has a static IP
- My Ring Doorbell 2 has a static IP
3) My Ring Doorbell 2 is about 2 meters away from my satellite, and the Ring Doorbell 2 is connected to my satellite.
I had just recently purchased AND returned the Ring Pro b/c of the ongoing issue of not getting live stream to work consistently. The "wired" factor didn't solve my issues when trying the Ring Pro.
I hope this helps you/anyone.
computersteve
Jun 30, 2020Apprentice
The only thing that worked for me was to not use the orbi & setup a router in AP mode / connect the ring devices to that. They load instantly & I don't have to disable a motion zone. I'm glad that helped you. I hope that eventually Netgear fixes this problem.
- MstrbigSep 06, 2020Master
computersteve wrote:The only thing that worked for me was to not use the orbi & setup a router in AP mode / connect the ring devices to that. They load instantly & I don't have to disable a motion zone. I'm glad that helped you. I hope that eventually Netgear fixes this problem.
That pretty much tells me your Ring still has the IP address assigned to it from the other router. You may have to reset the ring and re-configure it to grab an IP address from the Orbi DHCP server.
- computersteveSep 07, 2020Apprentice
No, its sparadic.. It works sometimes on Orbi & always on my accesspoint. IDK netgear is never gonna fix this problem. Just google Ring & Orbi.. Tons of problems.