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Forum Discussion
Wbecker
Jul 21, 2020Aspirant
RMA replaces and my satellite shows twice
So my router was replaced under warranty. I went to add my satellite, which was a chore, and now it shows it twice. The second one has a completely different serial number. When I click on it there is a drop down to reboot it like the base unit. I also can’t seem to connect anything to it. All connections default to the base unit. Suggestions?
2 Replies
- WbeckerAspirantOk guess it just took a while, device are connecting to the real satellite. Still shows a ghost satellite in the list but the app correctly states there is only one satellite now.
- FURRYe38Guru - Experienced User
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.