Roku streaming+ and iPhone stick and an Orbi RBR50 - Connection issue

I have the RBR50 running firmware version V2.3.1.60. I looked at all the instructions to separate the 2.4Ghz and 5GHz bands. But did not realize that it was temporary. Looks like all of that reverted...

scb4567
Jul 11, 2019
I was able to do a factory reset of the router last night and now everything works.

CrimpOn

Guru - Experienced User

Jul 10, 2019

scb4567 wrote:
The problem I have is Roku by default tries to connect to 5Ghz band. When I click "Allow" it allows it temporarily. I start streaming on Roku and then after 15 minutes streaming stops because Roku is trying to connect to the 5GhZ band and Orbi blocks it out.

Same thing on my brand new iPhone8 - tries to connect to 5GHz, I allow it. And after 15 minutes it goes back to being blocked on the 5GHZ band.

Can you please clarify (1) how to you administer the Orbi: web browser interface or smartphone app? (2) Do you have Access Control turned on? (3) Since these devices are likely to be present for a long time, have they been assigned IP addresses in the Advanced LAN Setup?

Just as an aside..... I am not aware that Orbi blocks devices "by band". All I see is by MAC address.

Thanks

scb4567
Aspirant
Jul 11, 2019
I was able to do a factory reset of the router last night and now everything works.
- FURRYe38
  Guru - Experienced User
  Jul 11, 2019
  Great. Please mark your post as solved so other will know.
  
  Enjoy. :smileywink:

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Roku streaming+ and iPhone stick and an Orbi RBR50 - Connection issue