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Forum Discussion

Tutor

Apr 20, 2020

Solved

Router admin screen doesn't show same info as Orbi app

When I log into my Orbi router through a website, it says that there are no satellites connected and only 1 connected device, even though we have approximately 30 devices that are connected to the wi...

tomschmidt
Apr 20, 2020
It is on the "Top Support Articles" on that page, go to https://kb.netgear.com/000061838/RBR50-RBS50-Firmware-Version-2-5-1-16 to download the zip files. Extract the ZIP files, install the .img file on the satellites first, then on the router.

Retired_Member

Apr 20, 2020

orbi model number & firmware?

Brinch

Tutor

Apr 20, 2020

Router firmware 2.5.1.8

RBR50

Retired_Member
Apr 20, 2020
Brinch wrote:
Router firmware 2.5.1.8
RBR50
that's your problem.....lots of problems.....revert back
- Brinch
  Tutor
  Apr 20, 2020
  How do I revert back?
  - Retired_Member
    Apr 20, 2020
    Brinch wrote:
    How do I revert back?
    go to download area....enter in your model number.....look for available firmwares