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Forum Discussion
Router Dropping Internet Connection- CBK40-100NAS
Model: CBK40-100NAS The system is constantly dropping the internet connection. I will power cycle and It will happen soon after. Firmware: 2.3.5.12_1.0.8 I have confirmed with the ISP (Suddenlink)...
Mine keeps dropping connection intermittently. Everything I have read here states (thousands of complaints) that the firmware update has caused this problem. I tried to reinstall older version but upon reboot it automatically updates firmware!
Has a factory reset and setup from scratch been performed since last update?
Check for coax cable line splitters in between the CBR40 and ISP service box.
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Techie15 wrote:
Mine keeps dropping connection intermittently. Everything I have read here states (thousands of complaints) that the firmware update has caused this problem. I tried to reinstall older version but upon reboot it automatically updates firmware!