NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rchorowitz
Feb 26, 2019Aspirant
Router Dropping Internet Connection Constantly
It seems I am one of many who has an unstable Orbi.
The GUI internet status changes from good to disconnected.
It happens constantly. I added another RDS50 because I thought it was a dis...
rchorowitz
Feb 26, 2019Aspirant
Unfortunately, many people are having bad experiences with their systems.
Firmware is V2.2.1.210 on both the router and satellites
The ISP modem is Arris TG1672G (w/static IP)
The Router is a NG ProSafe FVS336G
The Orbi is in AP mode (I have tried Router mode as well)
DHCP is being managed by the router and not Orbi.
I have tried reserving an IP for the Orbis
My home is +/- 4,500 Sq,.Ft.
I have the router and a satelllite on the main floor 20 - 30 feet apart (I have moved them all over the place, they are now are at about 20 feet). The second satallite is on the second floor about 10 feet away from the router and one floor above.
I have tried channel 44 & 48 & Auto, 6 & 11.
My nearest neighbor is about 1/2 mile away
I have tried WPA2-PSK [AES], WPA-PSK [TKIP] + WPA2-PSK [AES] and No security
I have tried Beamforming and MIMO.
I have also tried enabling/disabling Daisy Chain, Fast Roaming, and 20/40Mhz Coexistence to 40Mhz only.
I also tried reducing the CTD/RTS threshold (per NG support)
I have also tried lowering the transmit power to 75%
Each time I make a change I have rebooted my router, modem and Orbi. Sometimes it has been stable for several hours after I have reset everything.
I do not have any connectivity issues with the hard wired devices.
It also seems that the desktop computer plugged into the Orbi does not lose it's connection to the internet, even when the GUI shows disconnected.
FURRYe38
Feb 26, 2019Guru - Experienced User
"I have the router and a satelllite on the main floor 20 - 30 feet apart (I have moved them all over the place, they are now are at about 20 feet). The second satallite is on the second floor about 10 feet away from the router and one floor above." This is probably too close. 30 feet or more is recommended distance between the base and satellite(s). I have mine out at 40 feet. If you dont' have any problems with wired, then this is just a wireless issue.
Has the Orbi system been factory reset and setup from scratch since last FW update?
The wifi on the ISP modem IS disabled fully?
Modem bridge or router mode? Should be bridge for your NG Prosafe.