Router flashing white. No connection via ethernet

---

Bkirley wrote:
Yesterday the Orbi router lost power and never came back online. It is flashing white light on top.

Modem works fine - confirmed with old router.

Tried to connect to Orbi via Ethernet as I’ve read updating firmware might help and there is no connection. I am not sure how to move forward if I can’t even get a connection via Ethernet. Any ideas?

---

Since you had a power failure the modem more than likely shut down as well. so first reboot the modem.

I'm assuming you turned off the power to the router and unplugged it from the power source for a minute?

Also try factory reset, which usually solves issues.