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Forum Discussion
GDMACK
Oct 20, 2017Star
Router light stays Megenta--won't go out. Satellite is white or off
I just switched my Router from Router mode to AP mode. Now the light stays on Magenta all the time, even though the router and the satellite are functioning just fine. What gives? How can I make t...
- Oct 20, 2017
Great. You are in AP mode.
Now... Move the Ethernet wire so it's connected between a LAN port on your Comcast modem and the Orbi router's Internet port.
Wait 30 seconds or so, and the magenta light should go out.
I just verified this on my own system. Just do it and your problem will be solved.
st_shaw
Oct 20, 2017Master
The light turns magenta when Orbi does not have a path to reach the Internet. Can you reach the Internet through Orbi now that it's in AP mode? Did you try power-cycling Orbi and your router?
- GDMACKOct 20, 2017Star
I did try powering it down and back up again. I unplugged it for 15 seconds and plugged it in again, but it came up Magenta and stayed that color. Meanwhile it's WiFi output is strong and fast, and the Satellite is not magenta. I powered everything down--computers, router, modem router, Orbi, then powered them all back up one at a time starting with the modem, and it did not change anything.
- st_shawOct 20, 2017Master
If it's all working you could ignore it, but I imagine the light is annoying. Perhaps a reset would resolve the issue. Shouldn't be hard to setup again from scratch if you are running in AP mode.
To reset you'd need to depress the reset button by inserting a paperclip into the tiny hole on the back of the router, next to the power input. Hold it in for at least 30 seconds, until the power LED starts blinking amber.
- GDMACKOct 20, 2017Star
All is working well, but yes the Magenta light is annoying. Not sure I want to do a reset. The Wizard assumes you are going to put the router into Router Mode, and won't proceed unless you have an ethernet cable plugged into the Internet port.