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Forum Discussion
mgandolfo
May 13, 2019Aspirant
Router login issues
I'm having trouble with logging into my Orbi router using the standard admin credentials that are on the unit. Any help trouble shooting this problem would be appreciated.
Thanks,
mgandolfo
May 14, 2019Aspirant
I am using the default credentials to login to my router and it fails. My attempts are all from a wireless access point, so does it matter if I am wireless or hard wired into the router when logging in?
CrimpOn
May 14, 2019Guru - Experienced User
mgandolfo wrote:
I am using the default credentials to login to my router and it fails. My attempts are all from a wireless access point, so does it matter if I am wireless or hard wired into the router when logging in?
FURRYe38 and I are asking the same question: "Has this Orbi been configured, or not?" Until it has been configured, or if it has been reset, then WiFi access will use the WiFi name and password on the label of the router. Any satellites are not synced to the router until configuration, so it is impossible to log in to a satellite at first.
We tend to be really specific in terminology, so words like "default" and "wireless access point" have definite meanings. For example, is this "wireless access point" a part of the Orbi system or something else? What device is being used to log in (laptop, tablet, etc.)?