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Forum Discussion
MartijnOrbi
Mar 03, 2019Guide
Router loses 2.4ghz network within 24 hours
Since a year I'm the owner of the ORBI RBK50 system, consisting of an RBR50 router and a satellite (RBS50). This setup has always worked perfectly fine, however since a couple of weeks I need to rest...
MartijnOrbi
Mar 03, 2019Guide
FURRYe38 wrote:
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
MartijnOrbi wrote:
Since a year I'm the owner of the ORBI RBK50 system, consisting of an RBR50 router and a satellite (RBS50). This setup has always worked perfectly fine, however since a couple of weeks I need to restart every day, because my connection is gone.
Situation
My Orbi Router is running as an AP behind the router that was provide by my ISP. Lately the network becomes unavailable, both wired as well as wireless. The Router doesn't give any visual indication, it is just unavailable. The sattellite has a flashing purple ring at the top.
When I restart my router (turn of/turn on or unplug), it is working fine for max 24 hours, after which it becomes unavailable again.
The setup and configuration hasn't changed in the last year (except for firmware updates).
- RBK50 and RBS50
- Firmware versionV2.2.1.210
Question
- What are possible causes?
- How can I fix this?
- Are there any logs that I could consult so that I can see which errors are possible logged by the Orbi?
Thanks in advance!
FURRYe38 Thanks for this response! My setup has never changed. It has worked perfectly fine for over a year.
The Neighbours WiFi hasn't changed (I checked, thanks for the suggestion), but I can see their SSID (as I have always been able to).
Does this answer help in determining the root cause?
FURRYe38
Mar 03, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
MartijnOrbi wrote:
Thanks for this response! My setup has never changed. It has worked perfectly fine for over a year.
The Neighbours WiFi hasn't changed (I checked, thanks for the suggestion), but I can see their SSID (as I have always been able to).
Does this answer help in determining the root cause?