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Forum Discussion
swankgd
Sep 22, 2023Aspirant
Router management webpage not loading
f/w v. 2.7.4.24 I've had my Orbi RBR50 plus some sattellites for several years, no issues. Suddenly, I'm unable to navigate the administration web page. The Home page on the Basic tab that comes...
CrimpOn
Sep 22, 2023Guru - Experienced User
The first troubleshooting step is to turn the router off. wait a couple of minutes. then power it on again.
Clear any browser cache or select a different web browser.
If the problem persists, the next step would be to do a Factory Reset.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
swankgd
Sep 22, 2023Aspirant
Have already power cycled and tried a different browser/different computer. A factory reset....damnit that's a pain
- CrimpOnSep 22, 2023Guru - Experienced User
swankgd wrote:
Have already power cycled and tried a different browser/different computer. A factory reset....damnit that's a pain
So true. In my case, I have spent so much time customizing things (DNS servers, friendly names for every device, assigned IPs for nearly every device, DDNS, OpenVPN, etc.) a Factory Reset can take me almost two hours of tedious typing.
Lately, I have been saving copies of the configuration to my computer. During the configuration after a Factory Reset, I skip all offers to do anything optional until I reach a page that gives a chance to Load a Saved Configuration. This restores everything that I had set up before. Cuts the time down to about 10 minutes.
So sorry.
- swankgdSep 22, 2023Aspirant
I do always keep a config backup, so glad to hear that's a successful route. I was afraid that factory resetting then putting my config back on would just put whatever is causing the problem back in place. But I'll at least give that a try first.
- FURRYe38Sep 25, 2023Guru - Experienced User
Any progress on this?
swankgd wrote:
I do always keep a config backup, so glad to hear that's a successful route. I was afraid that factory resetting then putting my config back on would just put whatever is causing the problem back in place. But I'll at least give that a try first.