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Forum Discussion

wlbrocu's avatar
wlbrocu
Aspirant
Jun 25, 2021
Solved

Router Not able to find the ORBI193 network

My router stopped connecting yesterday.  I restarted the modem and then the router several times.  The app cycles through the set up process, but when it asks to join the network, it comes back with ...
  • wlbrocu's avatar
    wlbrocu
    Jun 25, 2021

    I logged onto orbilogin.com and rebooted my router from there.  It worked!  Thanks for your help.   

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 25, 2021

Factory reset the RBR and setup the RBR from scratch using a wire connected Pc and a web browser...

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

  • wlbrocu's avatar
    wlbrocu
    Aspirant
    Jun 25, 2021

    Thank you for this suggestion.  I will try it next.  

     

    I had the entire mesh set up working since September 2020.  Yesterday, the router went out and I haven't been able to get it back.  Fortunately, the Anywhere Access on the Orbi app is giving my home Internet as the ISP modem does not have a built in router.  I've tried resetting the router several times, but it hasn't worked.  The only thing I can think of is that the firmware isn't up to date.  I'm trying to access my Orbi account on my pc since the Orbi app just keeps spinning trying to get connection.