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Forum Discussion
Ploppy1
Mar 25, 2021Aspirant
Router not working after 3-23-21 update
Per Netgears suggestion, I updated the firmware on my Orbi system/router on March 23rd, 2021. Since then, the router will periodically stop working and disconnect from the internet/modem. Message in O...
Ploppy1
Mar 25, 2021Aspirant
The update was recommended via the Orbi app. I know in the past, via press releases from Orbi and other tech websites,
not updating the firmware can pose a huge security risk. ALL the connection problems started occurring AFTER I updated the firmware. Everything was working fine before the firmware update.
not updating the firmware can pose a huge security risk. ALL the connection problems started occurring AFTER I updated the firmware. Everything was working fine before the firmware update.
FURRYe38
Mar 25, 2021Guru - Experienced User
The Orbi app is know to cause problems after a FW update. It's recommended to manually download FW files using a wired PC and web broswer to apply them or use the RBRs web page to upate FW.
You might manually re-load FW using the above info, then factory reset and setup from scratch if the traffic meter disaling doesn't solve this for you.
Ploppy1 wrote:
The update was recommended via the Orbi app. I know in the past, via press releases from Orbi and other tech websites,
not updating the firmware can pose a huge security risk. ALL the connection problems started occurring AFTER I updated the firmware. Everything was working fine before the firmware update.