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Forum Discussion
grampajim
Jun 07, 2021Aspirant
Router RBR50 location wrong
My brother upgraded and gave me his older router (RBR50) and 2 satellites (RB550's). My problem is that my browser now thinks that I am in LA (where he lives) instead of Washington where I live. I updated the firmware and did a reset to factory settings on all ORBIs. Using iMac with OS 11.4 I have no idea how to remedy this. Help!
Please post about this over in the Orbi AC forum:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Thank you.
grampajim wrote:My brother upgraded and gave me his older router (RBR50) and 2 satellites (RB550's). My problem is that my browser now thinks that I am in LA (where he lives) instead of Washington where I live. I updated the firmware and did a reset to factory settings on all ORBIs. Using iMac with OS 11.4 I have no idea how to remedy this. Help!
4 Replies
> [...] My problem is that my browser now thinks [...]
Why blame the router for that?
- FURRYe38Guru - Experienced User
Please post about this over in the Orbi AC forum:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Thank you.
grampajim wrote:My brother upgraded and gave me his older router (RBR50) and 2 satellites (RB550's). My problem is that my browser now thinks that I am in LA (where he lives) instead of Washington where I live. I updated the firmware and did a reset to factory settings on all ORBIs. Using iMac with OS 11.4 I have no idea how to remedy this. Help!
- grampajimAspirant
Thanks. Research seems to indicate that the problem might be when I used the QR code on the app, as the router doesn't know where it is. It may be linked to my brother's Netgear login info.
- FURRYe38Guru - Experienced User
You can set up the RBR using a web browser and PC or laptop connected to the RBR. You might do this first.
Good Luck.