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Forum Discussion

BillYoung's avatar
BillYoung
Luminary
Aug 03, 2018
Solved

Router ring shows purple on occasions

To all in the Orbi community:   My Orbi router shows purple on its ring from time to time; it stays that way for a while, but not for all that long.  No apparent loss of functionality when this o...
  • st_shaw's avatar
    Aug 05, 2018

    BillYoung wrote:

    To all in the Orbi community:

     

    My Orbi router shows purple on its ring from time to time; it stays that way for a while, but not for all that long.  No apparent loss of functionality when this occurs.  I'd like to know what this means.  Thanks to anyone for their responses.

     

    FW:  2.1.4.16

    Router is in router mode.

    Any other information about the router needed, please ask.


    Purple ring indicates the Orbi router lost contact with the Internet, even momentarily. Either your ISP-modem connection went down, or your Orbi router to modem connection went down.