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Forum Discussion
dpremo
Jun 04, 2019Follower
Router wont connect
Our Router light remains white and will not connect to our wireless modem
CrimpOn
Jun 04, 2019Guru - Experienced User
According to Netgear, the ring at the top of the Orbi is "solid white" while it is powering up.
(All the color codes are here: https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean )
If this is "brand new" and has not been connected before, I would stick a paperclip in the "reset" hole until the tiny LED above the hole turns amber and begins to flash. Then, go through the regular setup.