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Forum Discussion
dpremo
Jun 04, 2019Follower
Router wont connect
Our Router light remains white and will not connect to our wireless modem
CrimpOn
Jun 04, 2019Guru - Experienced User
dpremo wrote:Our Router light remains white and will not connect to our wireless modem
What is "wireless modem"? Orbi connects with an ethernet cable to the ISP device.
michaelkenward
Jun 05, 2019Guru - Experienced User
CrimpOn wrote:
dpremo wrote:
Our Router light remains white and will not connect to our wireless modem
What is "wireless modem"? Orbi connects with an ethernet cable to the ISP device.
Indeed.
If by "wireless modem" the user means that their modem also delivers wifi, that is a sign that it is a modem/router. In which case they need to put the Orbi into AP mode, or put the unnamed "modem" into modem only (bridge) mode.
We need to know the make and model of this wireless modem.