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Forum Discussion

PinkBird's avatar
PinkBird
Follower
Jan 16, 2022

Router/internet access

Is there truly no answer to being able to reconnect or unblock a device, through the Orbi app?  I can see my devices (8) under the Device Manager tab and where my specific phone device is "Off". It let me turn it off (by accident) but won't let me turn it back on. 

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Aside from installing the app on another device (phone, tablet), the only way is to use the Orbi web interface, Advanced Tab, Security, Access Control.

     

    When I have used the Orbi app, the option to "Pause" the device running the app does not appear. (We actually had a post on the forum wanting to know "WTF??? Why can't I Pause this device???" when it was the very device running the app.  In other words, this was not supposed to happen.