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Forum Discussion
Routerlogin.net certificate “not trusted” IoT devices (tv and others) cannot use WIFI
This has been going on for months and have not found answers!!! I have Orbi RBR50v2 and as devices are using the wifi there are times in the background it tries to connect routerlogin.net. It won't...
gearcommune wrote:This has been going on for months and have not found answers!!! I have Orbi RBR50v2 and as devices are using the wifi there are times in the background it tries to connect routerlogin.net. It won't connect because it is a self-signed certificate so it can't be trusted. ....
It will be really helpful to identify which devices are connecting to the router website. That is not typical behavior of IoT devices. All of mine connect to the "cloud" to create links for their smartphone apps to reach them.
The post contains two issues (certificate and DNS). How are they related?
your reply (which you often do) does answer anyone's questions and is just an opinion. The response is useless in this forum. We all love or Orbi or we wouldn't buy one. Please respond with answers and not opinions on product value.
Certificate doesn't relate or impact to wifi connections. Only the login page of the RBR. WPA security mode can effect connections. If your devices are having problems with connecint to wifi, you should contact the mfr of these devices for help and infomation regarding there products. Orbi only provides the platform for devices to connect to.
my devices are connecting to wifi no problem with other router (and wpa setup). The devices are display are "untrusted" certificate error. my browser on windows pc allowed me to install the certificate. It was working for a day. My iphone did not alllow this.
I was not trying to use the orbi homepage at all.
iphone - with outlook is telling me it can't verify server identity. Click on Details and says www.routerlogin.net not trusted. AutoPlay to TV is not working on the orbi but if i swtich off the router to xfinity wifi it works fine. Browser on laptop said invalid certificate but allowed me to install the certificate. Talk to vendor of tv they said it is the orbi router problem talk to netgear. Talk to Applie about apple devices problems they said orbi router certificate problem talk to netgear. I haven't called Microsoft for windows yet but I assume they will say the same thing.
if I connect several public wifis (like hotels, workplaces etc..) never happens. It is only when on Netgear Orbi and only after 1 year of owning the device with no problem at all.
What does DNS have to do Certificate? Not sure, All I know is these devices are on Orbi wifi, have a different DNS address but yet for some reason, Orbi is going to routerlogin.net.
not one of the devices (or myself) are intentionally going to address. It must be internal Orbi using its own DNS.
Do you have access control enabled? I have the same problem randomly with a number of devices when access control is enabled even with their MAC's on the allowed list. It's happening to my iPhone right now after factory resetting my router and starting over from scratch. It will work fine one minute, then the next I'm getting the router page saying my device is blocked when I try to open a website and my outlook app starts complaining about the invalid certificate. This is with firmware 2.6.1.40. I've also had it with the latest firmware but much worse. Several firmware releases ago I started to experience a lot of headaches with access control randomly blocking devices. Not saying this is your problem but I would be curious to see if you've got it enabled.
.Perfect timing. I was just going to add tonight:
My vpn kept dropping and when off the vpn, if I tried to go to routerlogin.net it said this device’s access is locked.
However under my orbi login the device is there and allowed. Why is it blocked
I had to turn off access control but yet my devices/ip/mac address all remained the same and could connect.
I never trying to go routerlogin.net. i only did it because the certificate errors I was getting. I usually go to the exact ip address for the router.
I am not really sure what to do now because I don't like having the router open to any device.
