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Forum Discussion
Mmmmad
Oct 07, 2020Tutor
Routerlogin.net certificate “not trusted”
In the Orbi app on my iPhone I was viewing a list of all my family's devices connected to our wi-fi. I turned one older device off, sliding the green button to the right in the Orbi app. Then, I chan...
- Oct 08, 2020
Questions about the Orbi "app" usually get a more informed response if posted in the forum specifically for the app:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
It's not that we don't care or want to help.
The simple fact is that most of the people who participate in this forum use the web interface and have little experience with the "app".
Second, yes, the Orbi SSL certificate cannot be "trusted" because it is self-signed. (not from a "Certificate Authority")
Over a year ago (August 2019) the certificates that Netgear had registered for a bunch of internet domains (routerlogin.net, orbilogin.com, orbilogin.net, etc.) expired and were not renewed. As far as I know, there has never been an explanation. Perhaps Netgear forgot to renew them. Perhaps the Certifiate Authorities said, "nothing doing". After all, these certifiates are not protecting a Netgear web server. They are protecting thousands of web servers owned by thousands of random people. Anyway, after months of fussing with the problem, Netgear created "self-signed" SSL certificates for orbilogin.com, orbilogin.net, routerlogin.net, etc.
About this time, web browsers became conditioned to avoid "http" web sites and seek out "https" web sites instead. So, the user types in "http://orbilogin.net" and the browser says, "hmmm. wonder if there is an httpS://orbilogin.net? That would be 'secure'. Look, there IS one. Oh, rats, it has an SSL certificate that is self-signed and cannot be trusted."
Whew. Sorry. Just ignore the message.
FURRYe38
Oct 08, 2020Guru - Experienced User
Be sure to upate FW as well if you feel the need.
Mmmmad wrote:In the Orbi app on my iPhone I was viewing a list of all my family's devices connected to our wi-fi. I turned one older device off, sliding the green button to the right in the Orbi app. Then, I changed my mind and wanted to turn it back on. Unfortunately it no longer was in the list. I made no other changes on my phone but now Orbi says it's having issues connecting to our local network and to go to my settings and ensure "local network" is enabled. It was enabled, my WiFi was turned on and showed a connection but I couldn't access the internet at all through our router. All our other devices can still connect.
In safari I get warnings that my "Connection is not private" and the the certificate from routerlogin.net is not trusted (it has not expired). Some apps will open and some won't. Each time I open an app it asks if I want to find and connect to devices on our local network.
Anyone have any ideas on what happened here and how I can get my phone back?