Forum Discussion

Star

May 17, 2020

Solved

Routerlogin.net digital certificate expired

I have an RBR40 that is blocking my wife's iphone7 due to an expired security certificate for routerlogin.net. All other phones work fine. I updated the Orbi firmware to the latest v2.3.5.32 hoping...

farmboy3000
May 25, 2020
Well, I finally got back to troubleshooting this issue and discovered that her phone was set to "blocked" on the router for some reason. I changed it to "allow" and it's all good now. Not sure how it got set to "blocked". It would be nice to get a more descriptive error message to help with troubleshooting. Thanks for your help all!

farmboy3000

Star

May 17, 2020

Correct, the phone cannot connect to the internet using wifi. Any website it attempts to open results in a "err_ssl_protocol_error", which I was able to trace to the expired security certificate.

CrimpOn

Guru - Experienced User

May 17, 2020

Is there an option in tiny print somewhere to "ignore the warning, go to the site"?

farmboy3000
Star
May 17, 2020
Nope, it's a dead end. Attached are a couple of screenshots of Chrome.
- farmboy3000
  Star
  May 17, 2020
  Another screen shot.
  - CrimpOn
    Guru - Experienced User
    May 17, 2020
    farmboy3000 wrote:
    Another screen shot.
    These screen shots are puzzling. They seem to show the iPhone attached to AT&T LTE, not to WiFi. At least, I do not see the typical "WiFi bars" anywhere at the top. https://developer.apple.com/design/human-interface-guidelines/ios/bars/status-bars/