NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

farmboy3000's avatar
farmboy3000
Star
May 17, 2020
Solved

Routerlogin.net digital certificate expired

I have an RBR40 that is blocking my wife's iphone7 due to an expired security certificate for routerlogin.net.  All other phones work fine.  I updated the Orbi firmware to the latest v2.3.5.32 hoping...
  • farmboy3000's avatar
    farmboy3000
    May 25, 2020

    Well, I finally got back to troubleshooting this issue and discovered that her phone was set to "blocked" on the router for some reason.  I changed it to "allow" and it's all good now.  Not sure how it got set to "blocked". It would be nice to get a more descriptive error message to help with troubleshooting.  Thanks for your help all!

farmboy3000's avatar
farmboy3000
Star
May 17, 2020

Yes, when using the Safari browser I can trace it down to the expired certificate for routerlogin.net.  

Jetdrive's avatar
Jetdrive
Luminary
May 17, 2020

Does the same thing happen if you use Chrome for IOS?

 

  • farmboy3000's avatar
    farmboy3000
    Star
    May 17, 2020

    Yes, same error message.

    • Caligatio's avatar
      Caligatio
      Aspirant
      May 18, 2020

      Can you explain what you mean by you traced it down to the certificate using Safari?  Your screenshots show non-TLS related error messages and, as another posted already commented, it appears you're not even connected to wifi.