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Forum Discussion
Routeur forces Daisy Chain while disabled
Hello all :
i have a router RBR50 and 2 satellites RBS50, Daisy-chain topology unchecked.
i suffer from regular wifi drop offs : when checking my network mapping, it seems that my network...
motal6141 wrote:PS : @ any Netgear admin : i am absolutely unhappy with your support. i did just purchase my satellite, you are supposed to offer 90 days phone support following the purchase, but you only offer "ask our communauty" support in my case while my porduct was purchased less than a month ago... this is extremely disapointing
You raise a good point. Netgear advertises 90 days of technical support once a product is registered (instructions on this web site: https://kb.netgear.com/26904/How-do-I-register-a-product-on-MyNETGEAR)
Even though the initial purchase may have been made more than 90 days ago, my opinion is that purchasing a new satellite should entitle the buyer to 90 days of support on the new satellite (which, of course, is a part of the entire system). When I looked at the registration page, the option to get support was indeed there, although not particularly highlighted.
Has the new satellite been registered?
