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Forum Discussion

sgrayban's avatar
sgrayban
Apprentice
Jun 27, 2018

Samsung S7 wifi connects but no internet available

I have a Samsung S7 G930V and since the last router update my phone randomly drops connection and no internet available. For the life of me I can't figure out why. I have changed the 5G channel and...
Troubleshooting
sgrayban's avatar
sgrayban
Apprentice
Jun 27, 2018
No change.

Router is in AP mode. The phone gets the assigned IP but loses internet often.
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jun 28, 2018

Did you try to remove the network from the phone and reconnect? also have you tried the 2.5 ghz network?

 

DarrenM

  • sgrayban's avatar
    sgrayban
    Apprentice
    Jun 28, 2018
    The 2.5 ghz seems to be ok. Just the 5ghz randomly shuts off.