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Forum Discussion
Samsung S7 wifi connects but no internet available
I have a Samsung S7 G930V and since the last router update my phone randomly drops connection and no internet available. For the life of me I can't figure out why. I have changed the 5G channel and...
Lets try the dreaded ERASE on the router and satellite. Factory reset both. First set up the router from scratch. Don't load from a saved configuration from file. Can use same SSID and PW. Don't set up the satellite just yet. Run some tests with just the router alone with the phone. Anything better after this with the phone? if good, then re-add the satellite.
I presume if it still happens, You could downgrade to v.10 and try that again. Not sure if the system will auto update to v.16 at somepoint.
- Ok I'll do that tomorrow and post here.
How do I do a factory reset ?Press in the reset button in back of each unit unit the top led turns on amber, then let go. Once the top led slowly pulses white, you can begin the set up process. Walk thru the set up wizard on the router. Write down all information for safe keeping and use later on.
- I haven't done the reset yet and really don't want to either... my neighbour also has orbi and his auto updated to this new version and he is also having the same issues. If the Orbi is going to auto update then I see no reason to do go through a reset.
Netgear needs to fix this problem first. Both 5 and 2.5ghz is not stable at all.