NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sgrayban
Jun 27, 2018Apprentice
Samsung S7 wifi connects but no internet available
I have a Samsung S7 G930V and since the last router update my phone randomly drops connection and no internet available. For the life of me I can't figure out why. I have changed the 5G channel and...
sgrayban
Jun 29, 2018Apprentice
Ok I'll do that tomorrow and post here.
How do I do a factory reset ?
How do I do a factory reset ?
FURRYe38
Jun 29, 2018Guru - Experienced User
Press in the reset button in back of each unit unit the top led turns on amber, then let go. Once the top led slowly pulses white, you can begin the set up process. Walk thru the set up wizard on the router. Write down all information for safe keeping and use later on.
- sgraybanJul 02, 2018ApprenticeI haven't done the reset yet and really don't want to either... my neighbour also has orbi and his auto updated to this new version and he is also having the same issues. If the Orbi is going to auto update then I see no reason to do go through a reset.
Netgear needs to fix this problem first. Both 5 and 2.5ghz is not stable at all.- JeremyinsfJul 03, 2018Apprentice
You are not alone - I have the same problem on my S8.
Fortunately, I don't usually need wi-fi at home on my mobile device, and the rest of my orbi network is OK. But it's still frustrating. I try to use it as a remote with my harmony hubs and wifi disconnects constantly.
If I figure out anything as a fix, I will post here, but I've tried every possible combo of settings (and everything with Furry's standard recommendations) and nothing has solved it.