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Forum Discussion
Samsung S7 wifi connects but no internet available
I have a Samsung S7 G930V and since the last router update my phone randomly drops connection and no internet available. For the life of me I can't figure out why. I have changed the 5G channel and...
Lucky you Furry...
It's not just my phone.... all of my wireless devices are affected by this. Try watching FireTV and it cuts out saying no internet connection.
It's not just my phone.... all of my wireless devices are affected by this. Try watching FireTV and it cuts out saying no internet connection.
I would make contact with NG support and ask for help and information on this. You may have a bad unit that needs to be replaced. Ask for an RMA.
- Why would I do that ? This issue didn't happen until the last update.
I'll call them but I don't think it's bad routers... that would mean mine and both neighbours having the same issue are also bad and that's not good odds.What is the Mfr and model # if your ISP modem the Orbi is connected too?
You can try downgrading to v.10 and see if the problem continues. Down load the FW file, unpack the .IMG file, use IE11 or FF browser. After the file is process and the router is back, do a ERASE and set up from scratch on the router...see if this might help.
- ISP is CenturyLink
Zyxel C3000Z double bond
I do a erase after I downgrade ?