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Forum Discussion

sgrayban's avatar
sgrayban
Apprentice
Jun 27, 2018

Samsung S7 wifi connects but no internet available

I have a Samsung S7 G930V and since the last router update my phone randomly drops connection and no internet available. For the life of me I can't figure out why. I have changed the 5G channel and...
Troubleshooting
sgrayban's avatar
sgrayban
Apprentice
Jul 03, 2018
ISP is CenturyLink
Zyxel C3000Z double bond

I do a erase after I downgrade ?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 03, 2018

ALL radios disabled on this modem to be sure?

 

Yes, load the FW file and let it process. Then ERASE and set up from scratch. IF your using the Orbi in AP mode, I would disconnect it from the modem right before you select the ERASE. Just keep one wire connected PC with the router is all. Turn off or disconnect ALL other devices. Once you get the router ERASED then set up from scratch an reconfigured for AP mode, then reconnect back to ISP modem and all other devices.

 

  • sgrayban's avatar
    sgrayban
    Apprentice
    Jul 04, 2018
    Downgraded the firmware yesterday and all working great then woke up this morning and friggin router auto updated to the **bleep**ty new version and back to flaky Wi-Fi access.