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PW20
Sep 23, 2021Initiate
Samsung TV stopped connecting on wireless
In the last week our Samsung tv has lost the ability to connect to our wireless network. We have a CM1200 cable modem (comcast) an RBR850 touter and 2 RBS850 satellites. We’ve rebooted all devices, troubleshot connectivity with comcast and they since every other device (laptops, ipads, phones) connect fine and the tv connects to my phone when a hotspot it seems that the tv is ok. The error we get is
IP auto setting failed. Ensure that DHCP server is enabled on the wireless network, and then unplug and replug the wireless network. No settings have been changed on our wireless setup.
Firmware on the orbis is v4.6.3.16
IP auto setting failed. Ensure that DHCP server is enabled on the wireless network, and then unplug and replug the wireless network. No settings have been changed on our wireless setup.
Firmware on the orbis is v4.6.3.16
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Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.