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Sat still dropping out , but only on Ipad
Running the Orbi and one Sat on latest sw, single floor home, sat is aprox 35 ft away from main... data thru put is good, getting same speeds as main unit.
But, Seeing a streaming problem only ...
Thanks Tom for testing this if anyone else is having issues with the .18 Firmware let me know so I can pass the issues to the engineers.
DarrenM
TomMac wrote:
DarrenM wrote:
Hello TomMac
Can you try to revert back to the .16 Fw and see if the dropouts are happening I am trying to find out if the Firmware is the issue or its something more. I linked the Firmware page below so you can manually revert back.
Downgraded to .16 as per request... will run today and tonight and give you a better answer tomorrow as to improvement.
Tom
Downgraded to .16
As of last night I ran the Ipad for 3 hours without a dropout. Not sure if anything else is in the mix, but so far , so good
Thanks Tom for testing this if anyone else is having issues with the .18 Firmware let me know so I can pass the issues to the engineers.
DarrenM
status on this end with .18:
- ios devices have stayed connected over the past 36 hours, will keep testing.
- nest cameras stay connected as long as the mu-mimo and other advanced option are unchecked (tested on .16 & .18). This devices run and report issues 24X7
- airplay speaker connections more reliable with the cts/rtf setting knocked down to 2346. today it took the speakers 1-2 mins to settle in to a solid connection, which was a bit of a worry.
- Satelite and router connection details are inconsistent
- more robust mesh and client connection health details would help address lots of customers questions
Checking the advanced options actually seemed to reduce the frequency for me, but still occurs several times an hour. Same issue, .18 firmware on an IPad Pro (12"). It's only really apparent when using things that need constant connectivity, such as games. Tried connectivity in vicinity of router and satellite. Both seem to have the issue.
We have the drop out issue on Ipads as well. Running .18 on our Orbi.
What is the recommendation - drop back to .16 or is there a fix shortly?
I have also gone back to.16 Firmware and it has helped with the iOS devices with random drops, the drops still occur but a lot less frequent, please do pass this on to Engineering so they can address in next Firmware release.
