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Forum Discussion
soylentt
Dec 07, 2022Follower
Satallites green but Router red
I’m not receiving any internet connection from my router, however the satellites are connected and supposedly running. I’ve restarted the router several times, any ideas?
KevinLiT
Dec 08, 2022NETGEAR Moderator
Hello soylentt,
Welcome to the NETGEAR Community!
The red color on the LED means that your Orbi is not getting connected to the internet. Please ensure that the ethernet cable is connected to the WAN port on your router and the correct port on your ISP router.
Please follow the video in the link below to correctly connect your Orbi to your ISP router:
Best,
Kevin
Community Team