NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

72Alex's avatar
72Alex
Follower
Jun 28, 2021

Satelitte makes no connection to RBR50 Router

Can someone please help me with this problem. Since today the RBR50 can't connect to all satelittes in the house. Even resetting all connnections and trying to reconnect is not working. RBR50 router is up and provides internet connection. It also has connection to all devices. 

1 Reply

  • What Firmware version is currently loaded? Be sure the RBS has some version of FW as whats on the RBR.

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡