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Forum Discussion
mickiii
Aug 01, 2017Tutor
Satellite connected to 2.4 Ghz, not 5 Ghz?
Just set my system up, updated to latest firmware, but now downgraded to see if that solved anything. Currently I am on 1.11.0.20. When connecting to the satellite, I get the picture below showing 2...
DarrenM
Aug 03, 2017Sr. NETGEAR Moderator
Hello Mickiii
Is the satellite on the same firmware? you may want to factory reset the satellite and resync it.
DarrenM
- mickiiiAug 13, 2017Tutor
I have now tried to update and reset the devices, but the issue remains. The communication between the main and the satellite jumps to 2.4 Ghz only after a while. Any other suggestions? Is this a know error?
- DarrenMAug 15, 2017Sr. NETGEAR Moderator
Hello mickiii
The Backhaul is only 5ghz so that shouldn't be the issue how much slower is the connection?
DarrenM
- mickiiiAug 15, 2017Tutor
I just did a test, getting 300Mbps (my connection is 300Mbps), so full speed. I then checked the satellite "page" in the browser, and sure enough, it had all parts of the image in blue. I then ran it a minute later, and then it maxed out at 170 Mbps. I then checked the page again, and now it is greyed out between the router and the satelite on the 5 Ghz band again. It is as if once it is "maxed" it turns "something" off, throttling the communication between the routers?