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Forum Discussion
Satellite Connection Status
Is there a way to determine what the connection status is between router and satellite? Devices are showing as attached to the Satellite on the Attached Devices page. Not really sure if I can tell if...
I definately see Tx and Rx counts incrementing for the Backhaul so that must mean they are working. Connections with Satellite are strong and have good speed. Router still pulsing magenta so I don't know what that means though.
So, router is continually pulsing just magenta color, but you have a valid IP address from modem/isp, Internet Status says "Good" on the router's home page, and you have access to the internet?
That is definitely not what the LED rings are suppose to do. If everything is normal, lights are OFF on both router and satellite.
Might want to open a support ticket.
From Netgear KB article:
what-do-the-leds-on-my-orbi-mean
Pulsing magenta. Your Orbi router ring LED might pulse magenta for the following reasons: the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet.
Yes, internet status is good and wireless devices have access to internet. Router is in AP mode and has a static address assigned to it. That's a little different from the average configuration but certainly not out of the ordinary.
Have contacted support and they agree that pulsing magenta is unusual. Working with them for troubleshooting.