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Forum Discussion
randomousity
Dec 07, 2018Luminary
Satellite has lost sync, can't re-sync
So, I've had the RBK50 for ~8-9 months now, with no major problems. A few hours ago, some issues appeared, where web browsers would give warnings that there was a privacy error. It turns out that dev...
FURRYe38
Dec 07, 2018Guru - Experienced User
Glad you go it working.
You might also re-load FW files on to the satellite, then factory reset and re-add the satellite.
50 feet maybe a bitt to far, depending upon building materials. IF it's been working then should be ok.
If you updated to v210, it's recommended to do a factory reset on everything and setup from scratch. Others reported having better operation after the reset.
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
I would also set up a IP address reservation ON the router for any connected satellite(s).
Enjoy. :smileywink:
randomousity
Dec 07, 2018Luminary
- You might also re-load FW files on to the satellite, then factory reset and re-add the satellite.
- It initially auto-updated to .210, but then I manually downgraded, it auto-updated again, and then I manually loaded .210 (I think). No major issues over several months until last night.
- 50 feet maybe a bitt to far, depending upon building materials. IF it's been working then should be ok.
- That's just a guesstimate, but it shows the backhaul connection as good, and I've had good speeds for devices connected via the satellite. It's normal modern residential construction. Wood framing, drywall, etc.
- If you updated to v210, it's recommended to do a factory reset on everything and setup from scratch. Others reported having better operation after the reset.
- See above
- If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
- I only have one satellite so daisy chain is moot. I've tried with it both off and on, and doesn't seem to make any difference
- Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
- I'm on 3 and 48, which are both otherwise unused.
- I would also set up a IP address reservation ON the router for any connected satellite(s).
- Already did that when I first configured it.
It seems to have lost sync for no apparent reason. Firmware has been stable for a few months, no new devices, same ISP and modem, same house, same locations. It just seems completely random that it lost sync, and it was very disconcerting that it took so much effort to get it synced again. Was worried I'd need to get the satellite or whole system replaced by Netgear.
- FURRYe38Dec 09, 2018Guru - Experienced User
1, 6 or 11 on 2.4Ghz, channel 3 is not a primary channel to use, it's a sub channel used by wifi systems.