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Forum Discussion
jcjb
Apr 10, 2020Aspirant
satellite hookup
Bought an Orbi system a few years ago came with main unit and 1 satellite. Needed better coverage bought another satellite wont sync to existing unit even by pushing the sync button. The new satellite has a different password and don't know how to fix this problem
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Did you push both sync buttons?
https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite
It may be necessary to "Factory Reset" the satellite:
https://www.youtube.com/watch?v=cMw4ePACgc4
- jcjbAspirant
Yes pushed both sync buttons.
On the Orbi web interface, there is a menu selection for "Add a Satellite" (http://orbilogin.net) at the bottom.
A used satellite may have been synced to a router before you got it. As far as I am aware, there is "downside" to doing a Factory Reset on a satellite before attaching it to a router.