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Forum Discussion
Satellite Issues since Orbi 2.0 upgrade
I purchased an RBK53 from Costco over a year ago, in early November 2016. It had been problem free up until I believe the Orbi 2.0 update. The first thing I noticed was all of a sudden in the mi...
Move the units so the satellites are closer to the router. The 2.0 FW requires a closer proximity for stable connection.
Ughh these are not good answers why is 2.0 bug riddled... and why is Netgear ignoring tons of posts about how bad 2.x is
RobBass wrote:
Ughh these are not good answers why is 2.0 bug riddled... and why is Netgear ignoring tons of posts about how bad 2.x is
There is nothing written about bugs in this thread. 2.0 is not bug riddled. Orbi is wireless and wireless signals can vary from hour-to-hour. It is the user's responsibility to place the units in a location where they can obtain a stable wireless signal.
I don't believe an update should cause things to have to be physicaly moved... and even if this is the case, is it captured somehere? I don't buy it, I have had incredibly slow wifi issus with 2.x which 1.x mostly solved, all things equal.
The 2.0 firmware reduced the range between the satellites and router compared to the older firmware revisions.
You should ignore the old firmware. It's old and you cannot use it because Orbi will auto-update.
If you want to get your Orbi to work, you should start with your Orbi units closer together and establish that everything is working properly first. You also need to make sure the rest of your network is confgured properly:
- Make sure you have only one router on the network. If you put Orbi behind another router you need to run Orbi in access point mode.
- Make sure you turn off WiFi on your old modem or router, if you still have one in service.
- Get rid of any old WiFi extenders or other wireless access points.
- Don't put any other wireless devices (Sonos, wireless speakers, Hue bridges, phones, Bluetooth, etc.) close to the Orbi units.
- Run a WiFi scanning application and look for neighboring access points that might interfere with Orbi.
Once you have established that your network is configured and working properly, you can experiment with moving the Orbi units farther apart. The maximum separtion might be 25 to 50 feet, depending on the construction in your house. Understand that if you move the Orbi router and satellite too far apart, or have too many walls between, you will have intermittent issues.