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Forum Discussion
Satellite issues
Hello, I’ve added two refurbished satellites recently. I have updated their firmware, and when I access them on the orbilogin.com they both show as operating with good connections . However they as we...
What satellites do you have?
What firmare is on the router?
What firmware is on the satellites?
What modem/gateway are they connected to?
What size is your home?
What are the interior walls made of?
Hi, thanks for asking.
Satellites are
2 RBS50v2 and 1 RBS50
The firmware on the router is V2.7.3.22
The firmware on the satellites is also 2.7.3.22
We have a 2000 sq foot home on one level.
Walls inside are standard plaster.
Previously, before adding the two refurbushed satellites, the original satellite worked very well. It was only after adding the new refurbished satellites that it stopped working.
I've tried disconnecting the satellites on the main web browser controls, then resetting the satellites. I've tried to reconnect one unsuccesfully; it now apprears as a device and not a satellite.
Are you connecting them daisy chained or star configuration?
Daisy: Router------>satellite----->satellite
Star: satellite<--------router--------->satellite
Star, I believe -- daisy chain is still enabled.
At the moment, though, my satellites aren't even showing up on the browser control window. When I click on the attached devices and choose my satellite, under Device Type, what should it be? It was 'router' but I changed it to 'extender' -- if you have any suggestions on what the Device Type shoudl be that would be great.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Be sure newly added RBS has same FW loaded as the RBR...
Mykd wrote:
Hi, thanks for asking.
Satellites are
2 RBS50v2 and 1 RBS50
The firmware on the router is V2.7.3.22
The firmware on the satellites is also 2.7.3.22
We have a 2000 sq foot home on one level.
Walls inside are standard plaster.
Previously, before adding the two refurbushed satellites, the original satellite worked very well. It was only after adding the new refurbished satellites that it stopped working.
I've tried disconnecting the satellites on the main web browser controls, then resetting the satellites. I've tried to reconnect one unsuccesfully; it now apprears as a device and not a satellite.
They're placed at a suitable distance
