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Forum Discussion
Satellite issues
Hello, I’ve added two refurbished satellites recently. I have updated their firmware, and when I access them on the orbilogin.com they both show as operating with good connections . However they as we...
Hi, thanks for asking.
Satellites are
2 RBS50v2 and 1 RBS50
The firmware on the router is V2.7.3.22
The firmware on the satellites is also 2.7.3.22
We have a 2000 sq foot home on one level.
Walls inside are standard plaster.
Previously, before adding the two refurbushed satellites, the original satellite worked very well. It was only after adding the new refurbished satellites that it stopped working.
I've tried disconnecting the satellites on the main web browser controls, then resetting the satellites. I've tried to reconnect one unsuccesfully; it now apprears as a device and not a satellite.
Are you connecting them daisy chained or star configuration?
Daisy: Router------>satellite----->satellite
Star: satellite<--------router--------->satellite
Star, I believe -- daisy chain is still enabled.
At the moment, though, my satellites aren't even showing up on the browser control window. When I click on the attached devices and choose my satellite, under Device Type, what should it be? It was 'router' but I changed it to 'extender' -- if you have any suggestions on what the Device Type shoudl be that would be great.
the device type shouldn't matter.
try resetting the satellites and re-syncing them 1 more time.
It could be the newer firmware causing issues on the attached devices page. (might not cause issues, just displaying wrong)
Hmm. The satellites are showing up as devices, and not satellites.
I have just tried factory resets on all satellites, and they still aren't found by my app or by the webpage control panel.