NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aspirant

Oct 31, 2018

Satellite Non-stop Disconnecting During Gaming

This has been an issue on and off for a few months (upgrading the firmware helped alleviate the issue when it was most prevalent this summer), but this past month, my second satellite will disconnect...

Troubleshooting

Master

Oct 31, 2018

This software seems to have issues with some wired devices. If you have any mesh speakers (e.g. Sonos) wired to Orbi, please test to disconnect them and see if you will see improvements.

Wired Sonos seem to cause IP loops over time which will degrade the system performance and will consequently cause different "strange" issues.

clammerds
Apprentice
Oct 31, 2018
ekhalil,

Are you saying that we'll get less issues and it works better if Sonos connects wirelessly to the Orbi rather than either a) wired or b) Sonos Boost (which is how mine are currently connected)?

Thanks in advance for your reply,
- ekhalil
  Master
  Oct 31, 2018
  clammerds wrote:
  
  ekhalil,
  
  Are you saying that we'll get less issues and it works better if Sonos connects wirelessly to the Orbi rather than either a) wired or b) Sonos Boost (which is how mine are currently connected)?
  
  Thanks in advance for your reply,
  
  clammerds Yes, according to my experience, I'm having a better and much more stable Orbi system when I disconnected all my wired speakers and connected them wirelessly instead.
  - clammerds
    Apprentice
    Nov 01, 2018
    Thanks ekhalil for the clarification.
    
    I'll change mine to Wifi and see if it improves stability.
    
    Let's hope that they release a firmware soon that allows everything to play nicely. I feel slightly miffed that I've paid a premium price for a product that has so many issues.