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Forum Discussion
Satellite office RBR50
Hi all, my satellite of RBR50 is sometimes offline / discount but the main one (mother) is still online. I have diabled any power saver setting. And the discount happens with no pattern Is it du...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
I
abcchana wrote:
Hi all, my satellite of RBR50 is sometimes offline / discount but the main one (mother) is still online.
I have diabled any power saver setting. And the discount happens with no pattern
Is it due to the hardware problem? I still get warrant. Could I know it is possible to exchange the new satellite? and now is the process? Coz my call/help service were already expired.
Many thanks
Too much fur bad firmware
- Hi Furrye38,
Thank you for your detailed comments.
Could I ask below?
1.Try enabling Beamforming and MIMO(MIMO may or maynot be needed)
How to do?
2, how to manually set and fix the channel with Orbi?
Many thanks ! Have a good day!
abcchana wrote:
Hi Furrye38,
Thank you for your detailed comments.
Could I ask below?
1.Try enabling Beamforming and MIMO(MIMO may or maynot be needed)
How to do?
Under Advanced Tab/Advanced Settings/Wireless Settings
2, how to manually set and fix the channel with Orbi?
Under Basic tab/Wireless settings.
A factory reset maybe needed to ensure any recent FW updates are installed correctly and any mis-configurations are cleared out. After setting up, you can do a back up configuration to file for safe keeping. Under Advanced tab/Backup.- HI furrye38,
Thank you again but I could only enable/disable 20/40Mhz Coexistence.
How can I Set 20/40Mhz Coexistence to 40Mhz only?
Many thanks
- Also, could I ask what is the point to have a factory reset?
Thank you
abcchana wrote:
Also, could I ask what is the point to have a factory reset?
Thank youYes....waiting to hear the answer to this