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Forum Discussion
hollang
Feb 22, 2019Tutor
Satellite only connects with 2.4Ghz RBK 53
not sure why, but my 2 orbi satellites only seem to connect to the base unit via 2.4 GHz band and never the 5 GhZ one which I think is supposed to be faster, isn't it? any suggestions on how to addr...
FURRYe38
Feb 22, 2019Guru - Experienced User
The satellites use a 5Ghz back haul connection, using a 2nd 5Ghz radio to connect to the base unit. The 1st 5Ghz radio are channels 36-48. The 2nd 5Ghz radio is not user configurable and is hidden.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
hollang wrote:
not sure why, but my 2 orbi satellites only seem to connect to the base unit via 2.4 GHz band and never the 5 GhZ one which I think is supposed to be faster, isn't it? any suggestions on how to address this?