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Forum Discussion
Solved
Satellite only connects with 2.4Ghz
This is very strange, I've had my Orbi system for a few months now and it worked fine until 2 days ago. I have the router and 2 satellites, one is wired and one uses the wireless backhaul. The wirele...
swap out the wired satellite for the wireless satellite and see how it goes.
You can see it in the interface of the router. If you use the app, at least on iOS you only see a colored dot next to the satellite, it changes based on the quality of the connection, green is good, in my case I saw magenta which means poor.
Hope you might be able to get a replacement. Ask for am RMA.
- Thank you Christian_R, I'll follow up when I get home and can check the serial number.
