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Forum Discussion
Satellite Problems
Two problems: 1. Satellite internet speed drops significantly. The download speed is 3xx Mbps if the device is connected to the “Router”, while it drops to 1x Mbps if the device is connected to the s...
I have more concern on the “speed drop” problem, how to fix it? The speed drop is not reasonable.
Did you test it as I suggested in #3?
Thats a good place to start. It allows you to find out if the speed drop is coming because of the backhaul connection or if its a fronthaul issue.
- I have checked wired speed
The drop speed also occurs as wifi connectionAnd what speed did you get?
For both router and satellites wired?
Have you tried factory resetting the satellite and reinstalling it?
What firmware is on the router?
What firmware is on the satellite?do you have more than 1 satellite?
You realize this forum is members of the public helping out in our free time? the less details you give us, the less we can help.
And if we have to fight to get basic details/testing, we stop helping because I'm not going to fight to try to help someone. so please go a bit more into details. Not just "i checked wired speeds"......that wasn't helpful or beneficial
- And what speed did you get?
Router wired: 3xx Mbps
Satellite wired: 1x Mbps
For both router and satellites wired? Yes
Have you tried factory resetting the satellite and reinstalling it? Yes
What firmware is on the router? 2.7.3.22
What firmware is on the satellite? 2.7.3.22
do you have more than 1 satellite?
Two satellites, another satellite (wireless connected through wall with 2.5G) : Wired 5x Mbps