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Forum Discussion
Orbinate
Oct 25, 2018Aspirant
Satellite (RBS50) Does Not Broadcast 5GHz
I have the AC3000 system: One RBR50 (Router) and one RBS 50 (Satellite).
The 5GHz backhaul connecting the satellite to the router is working fine.
The problem that I seem to be having is ...
Orbinate
Oct 28, 2018Aspirant
So after updating the firmware 3 times, the satellite is communicating with wireless devices again.
The strange thing is that the firmware seems finicky at best. If I change one, just one, setting, like checking the MIMO-MU box, applying the change and then unchecking it and then applying the change again, the entire system goes haywire and some devices disappear from the iOS App.
So to get the system to work, a firmware update is needed after changing any setting, be it changing the channel number or other settings.
The entire issue started three weeks ago when I noticed my wireless devices stopped getting a strong signal throughout the entire house.
After a little tinkering and research, I found out that there was a new router in the neighborhood that was on the same 5GHz channel as mine. So I changed the channel to an unused channel and then the signal was strong again, but all my wireless devices kept connecting to the router, even though the backhaul between the router and satellite was working just fine.
Anyway, after all the firmware updates (same firmware every time) I finally got things to work as they should, but I'm still running into a strange scenario where the satellite doesn't seem to be transmitting as powerful a signal as the router. Either that or there is more interference closer to the satellite.
2700 square feet (Regular sheet rock material. One wall between the router and the satellite. About 30 feet apart)
2.4 GHz on Auto (Neighboring routers overlap on this band all the time. It's saturated)
5 GHz on channel 40 (No other routers on this channel within reception distance)
Also, I don't know if it's a feature of the new firmware or not, but the router no longer appears in the list of connected devices as it used to before. Yes, the app shows that one satellite is connected, but the satellite doesn't appear as a device in the device list anymore.
By the way, my understanding about beamforming is that the Orbi system has explicit beam forming built in. So enabling Implicit Beamforming is actually a drawback.
Are the antennas on the broad side of the router and satellite? Perhaps positioning each one sideways creates a null and that's why the signal is stronger in some parts than it is right above or just next to the satellite. Just speculating.
Overall, it seems that the Orbi system's performance has decreased since I first installed it earlier this year.
FURRYe38
Oct 29, 2018Guru - Experienced User
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
"2.4 GHz on Auto (Neighboring routers overlap on this band all the time. It's saturated)" If so, try lowering the power of the radios on the Router from 100% to say 75 or 50% on the Orbi router and see.
Try setting manual channel 1, 6 or 11 on 2.4Ghz.
If you don't have any MIMO supporting devices, you can leave this disabled.
Orbinate wrote:
So after updating the firmware 3 times, the satellite is communicating with wireless devices again.
The strange thing is that the firmware seems finicky at best. If I change one, just one, setting, like checking the MIMO-MU box, applying the change and then unchecking it and then applying the change again, the entire system goes haywire and some devices disappear from the iOS App.
So to get the system to work, a firmware update is needed after changing any setting, be it changing the channel number or other settings.
The entire issue started three weeks ago when I noticed my wireless devices stopped getting a strong signal throughout the entire house.
After a little tinkering and research, I found out that there was a new router in the neighborhood that was on the same 5GHz channel as mine. So I changed the channel to an unused channel and then the signal was strong again, but all my wireless devices kept connecting to the router, even though the backhaul between the router and satellite was working just fine.
Anyway, after all the firmware updates (same firmware every time) I finally got things to work as they should, but I'm still running into a strange scenario where the satellite doesn't seem to be transmitting as powerful a signal as the router. Either that or there is more interference closer to the satellite.
2700 square feet (Regular sheet rock material. One wall between the router and the satellite. About 30 feet apart)
2.4 GHz on Auto (Neighboring routers overlap on this band all the time. It's saturated)
5 GHz on channel 40 (No other routers on this channel within reception distance)
Also, I don't know if it's a feature of the new firmware or not, but the router no longer appears in the list of connected devices as it used to before. Yes, the app shows that one satellite is connected, but the satellite doesn't appear as a device in the device list anymore.
By the way, my understanding about beamforming is that the Orbi system has explicit beam forming built in. So enabling Implicit Beamforming is actually a drawback.
Are the antennas on the broad side of the router and satellite? Perhaps positioning each one sideways creates a null and that's why the signal is stronger in some parts than it is right above or just next to the satellite. Just speculating.
Overall, it seems that the Orbi system's performance has decreased since I first installed it earlier this year.