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Forum Discussion
pablofuente
Feb 07, 2018Aspirant
Satellite really slow-says wired!!
Since the update to latest FW, my speed has dropped dramatically. Something weird is happening, one of the satellites (the one downstairs) says "Connection type: wired" instead of 5G like the other...
pablofuente
Feb 10, 2018Aspirant
The slow satellite says "connection type: wired", but it is simply not possible since there is no other cable attached to it than the power one.
I cannot position it anywhere else given the installation.
When checking the firmware version on Advance Menu-Firmware update, I see that router and satellites are on V2.1.2.18 but the status of the slow one says "Please wait a moment" a never changes, while the router and other satellite say "No new firmware version available".
I also tried to connect to slow satellite through its IP address I saw for that satellite on "Attached devices menu" and I couldn´t...then I went to manual firmware update and the IP address differed from the one in attached devices menu.
Thanks for your help
pablofuente
Feb 10, 2018Aspirant
Adding to my previous post...I have spent some time on the Netgear Orbi advance setup page, and I see that the IP of the slow satellites jumps constantly...
- st_shawFeb 10, 2018Master
As already suggested, move the satellite (and/or move the router) to get a better backhaul connection, and see if that stabilizes the connection.